Always very pleased with the way I am treated
Consistently excellent
Great staff !
Always exellent service!
Great service!
Thanks!!!
See above
Very satisfied with the service from this company. They have been very accommodating with both my school schedule and my anxiety around dental care.
Happy
So far so good!!
Always good
I was very happy with my first visit.
I was overall pleased with my visit this time and in the past as well..
Very happy
Awesome as always.
Thank you very much Dr. Viana, and many thanks for each of your team members!
This survey would normally be all 5's, however my most recent visit was the first negative experience I have had at your office. The front desk clerk, who appeared to be a new employee, informed me that she wasn't going to allow me to go into my appointment without settling $65 charge for a "missed appointment". Firstly, it was extremely insulting that she didn't trust me to pay my dental bills. Secondly, when I explained that it wasn't a missed appointment and that I had called in and cancelled/re-scheduled she proceeded to tell me how many days I had re-scheduled in the last year (with a smug look and rude tone of voice). I explained that I can not predict when my son is ill. I am the primary caregiver for my special needs son and the health of my son is more of a priority then attending a dental appointment. I have never not shown up for an appointment and have paid in full all dental bills. Being a "family" dentist office you would assume that certain considerations are made. I have been a patient in your office for several years now and have spent thousands of dollars in your office. I understand that you have policies but you have the ability to make exceptions based on your judgement. It was a very uncomfortable 2 hours between myself and the poor dental hygienist who had to deal with an ANGRY patient after the exchange with the clerk. I was contemplating leaving your office and going to another dentist. However, I really like all the other staff who are very courteous and friendly.
always pleased with there professionalism
I love my hygenist holly! Very knowledgeable and can calm my anxiety down. Dr alluh is a super dr as well. Very very satisfied. I've recommended vianna dental to friends and family.
Excellent
26 Kilworth Park Dr
Komoka, Ontario
N0L1R0
:519-657-9929
:www.vianadental.com
Hours: | closed | |
Sun: | Closed | |
Mon: | 11:30 AM - 8:00 PM | |
Tue: | 8:30 AM - 5:00 PM | |
Wed: | 11:30 AM - 8:00 PM | |
Thur: | 8:30 AM - 5:00 PM | |
Fri: | 8:30 AM - 5:00 PM | |
Sat: | 8:30 AM - 1:00 PM |
Serving Families in Komoka & London