Very frustrating experience, was told originally when my son was getting his mould for mouth guard for hockey that upper and lower would be molded as he has braces and it might fit better, 4 days later no call yet so I called, and apparently something happened to the mould and I had to bring my son back for a new mould. I came in and apparently the moulds now might work however staff knew nothing about the potential for the bottom mouth guard and said it can't be done. First fitting in the back actually went pretty good and it fit fine however just was going to trim a tiny bit off, waited 5-10 mins in the back room and then was told can go wait in waiting room. Another 5-10 mins and mouth guard brought up, I let my son just try it on and I assumed it was good and left. I asked him how it fit and he said not great, he showed me and it actually didn't fit at all on his teeth. I was confused at this point as all that was supposed to happen was a minor trim at the back and this one seemed to be a whole new mouth guard that didn't come close to fitting. I called back and I said I wanted the original mouth guard, and was told something happened to it. Was told I could come in and get a new mould, which I thought I was doing in the first place, my son was in tears as he hates those moulds so much. I would like to come back for this however not much trust that it would done correctly again.
Satisfactory experience.
Always a great experience at Viana!
I am ver satisfied with the service and care received from Dr. Viana.
They are some of the most caring people I have met, and are excellent at their job!
I have just transferred to your office and I am delighted with the experience. Everyone is so friendly and thoughtful. During my examination the dental assistant gave me a blanket because the room was cold! I thought that was such a thoughtful things to do. The hygienist was very informative and gentle. Thank you for making me feel like a person instead of a number!
All went well and I am satisfied.
I had two children with me and had to wait 25 minutes to get them in. Then, even though scheduled at the same time, they went in at least 15 minutes apart. I then spent another 10 minutes waiting for the dentist to come see my son after he was done his cleaning. I understand things get behind schedule, but when you have young children, it can be challenging to keep them still for long, so the additional waiting adds challenges to the parent. All other areas of the visit were good. I just wanted you to be aware of the inconvenience that the delay was.
Great service as always thanks Maureen
Very good place with a great service
My experience with the office has been excellent!
and that's why we love Viana Dental! Thank you for the birthday wishes and for always taking care of my boys. They give me zero grief about having to go see you all. Dr. Alul and your team are amazing!!!! a big THANKS to you all!
Always a pleasant experience! Viana Dental has addressed some of my dental concerns that past dentists have not, for this I’m grateful!
Had my first visit to the dentist is a while - Vinana made it a pleasant and worry free experience. I was very impressed by the kind and knowledgeable staff. All questions and concerns were answered with understanding and support. Viana Dental is a wonderful choice for a family dentist.
Great visit as always!!!
Great job!
As usual, great service and very professional work, thank you!
Great no issues
Very happy with the service
Another good visit
26 Kilworth Park Dr
Komoka, Ontario
N0L1R0
:519-657-9929
:www.vianadental.com
Hours: | open | |
Sun: | Closed | |
Mon: | 11:30 AM - 8:00 PM | |
Tue: | 8:30 AM - 5:00 PM | |
Wed: | 11:30 AM - 8:00 PM | |
Thur: | 8:30 AM - 5:00 PM | |
Fri: | 8:30 AM - 5:00 PM | |
Sat: | 8:30 AM - 1:00 PM |
Serving Families in Komoka & London